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For the State of Texas COMPLAINTS REGARDING MORTGAGE BANKERS SHOULD BE SENT TO: THE DEPARTMENT OF SAVING AND MORTGAGE LENDING 2601 NORTH LAMAR, SUITE 201 Austin, Tx 78705 A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT: 1-877-276-5550
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THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.